Online Manager Training Course from £4.99
This course is designed for current managers, those new to management, individuals seeking a refresher, and anyone looking to step into a management role for the first time. It provides participants with a strong understanding of the essential skills needed to motivate and influence others.

Course certificate valid for 3 years
Internationally accredited training
Individual courses for £9.99 each.
Ten or more courses are priced at £6.49 per course.
Bulk orders of 50 or over are available at just £4.99 per course.
With our course prices, you get the best value for your money. Individual courses cost £9.99 each, but you can get them for only £6.49 each if you order ten or more. Bulk orders of 50 or over cost just £4.99 per course.
Course duration: Between 2 and 3hrs depending on learning speed.
Course format: Three video training modules, with a multiple-choice section at the end of each module.
Entry Requirements: Anyone can complete this course, whether they have previous experience or not.
All successful candidates are entered on the national training register, and certificates can be verified by employers or others to prove that they are genuine by clicking Validate a Certificate and typing in the certificate number.
Overview of HSEDocs Management Training Course
The learning topics covered in this course include:
- Knowing Your True Self
- Leadership qualities
- Utilising your Emotional Intelligence (EQ)
- Exercising Good Word Choices
- Communication Skills
- Active Listening Techniques
- Nonverbal Communication
- Time Management
- Problem Solving
- Financial Acumen
- Understanding Team Dynamics
- How to Encourage and Develop a Positive Team Culture
- How to Solve Problems Effectively
This course does not focus on spreadsheet or word-processing applications. Instead, it emphasises the development of fundamental skills vital for effectively engaging with individuals, maximising team potential, and skillfully managing conflict. The manegement skills you will develop are intended to enable you to influence and motivate your staff fairly, thus earning their trust and respect.

Developing Proficiencies in Listening:Managers must cultivate listening as a fundamental skill to establish genuine connections with others. Engage in conversations with authentic curiosity and devote your undivided attention to the speaker. This approach not only demonstrates your commitment to the interaction but also nurtures a more open and meaningful dialogue. It is important to recognise that the most fruitful conversations arise when we harness the power of effective listening.
Exemplify Effective Management Practices: Inspire your colleagues by embodying the qualities you wish to cultivate within your team. By demonstrating integrity, dedication, and a positive attitude, you foster a culture that motivates others to emulate your behaviour. Lead by example, and observe how your influence generates a surge of commitment and enthusiasm among team members.
Empower Your Team: To fully harness your team's potential, it is crucial to grant them the authority to make decisions and take ownership of their responsibilities. When team members feel trusted and valued, this fosters creativity and motivation, resulting in innovative solutions and enhanced collaboration. It is vital to encourage open communication, provide necessary resources, and observe as your team tackles new challenges with confidence and enthusiasm.
Mastering the Art of Conflict Resolution: Navigating conflict is a fundamental skill that can transform challenges into opportunities for growth. It is essential to view these instances as chances to enhance relationships and promote understanding. By approaching disagreements with an open mind and a willingness to listen, one can not only mitigate issues but also contribute to a more harmonious environment. Effective conflict management emphasises collaboration, empathy, and the identification of common ground.
Be a Good Listener
Managers must develop listening as an essential skill to encourage authentic connections with others. Engaging in conversations with genuine curiosity and providing undivided attention to the speaker not only illustrates one’s commitment to the interaction but also promotes a more open and meaningful dialogue. It is crucial to acknowledge that the most productive conversations emerge when we leverage the power of effective listening.
Effective listening is as important as effective speaking. A competent manager must prioritise the practice of active listening with their team members. This involves giving undivided attention, maintaining appropriate eye contact, and providing relevant responses to foster meaningful communication.
Demonstrate Effective Management Practices:
To enhance the growth of your team, it is essential to promote opportunities for professional development. This may involve providing training programs, conducting workshops, or facilitating access to industry conferences. It is important to encourage team members to pursue their interests and develop their skills, while simultaneously supporting them in establishing personal development goals that align with their career aspirations.
Set an Example for Others to Follow.
As a trained manager, your conduct sets the standard for your team. It is vital to exemplify the qualities you wish to cultivate within your team by demonstrating integrity, diligence, and a positive attitude. By modelling these behaviours, you increase the chances that your team will adopt similar practices.
Provide Feedback That is Constructive
Feedback is a critical component of professional development; however, it must be delivered with care and consideration. It is important to emphasize constructive criticism rather than merely highlighting shortcomings. Providing specific examples and suggesting actionable steps for improvement can significantly enhance the effectiveness of the feedback.
Inspire Your Team's Potential
Delegating responsibilities and placing trust in team members to make decisions fosters a sense of ownership among them. This approach to empowerment promotes accountability and innovation, thereby facilitating the development of skills and confidence within the team.
Ensure You Are Approachable and Available
Encourage an environment in which team members feel at ease approaching you with their inquiries or concerns. Maintain an open-door policy and actively engage with your team on a regular basis, whether through informal conversations or scheduled individual meetings. This approach enhances rapport and cultivates a supportive atmosphere.
Effectively Manage Conflict
Conflict is an unavoidable aspect of teamwork. It is essential to address disputes in a timely and professional manner, prioritizing the understanding of diverse perspectives. Facilitate discussions that concentrate on identifying common ground and achieving mutually advantageous resolutions.
Establish Clear Expectations
Clarity is essential for the attainment of team objectives. It is imperative to explicitly define roles, responsibilities, and performance expectations from the outset. Regularly reviewing these expectations and providing updates as necessary will ensure that all members remain aligned and fully understand the team's goals and objectives.
Show Appreciation and Recognition
Acknowledging and valuing your team's efforts can significantly boost morale and motivation. It is crucial to devote time to recognise both individual and collective achievements through various methods, including verbal praise, written notes, or formal recognition programmes.
Continuously Improve Your Managerial Skills
To continue advancing as a leader, it is imperative to consistently seek feedback from your team regarding your management approach and to remain receptive to making necessary adjustments. Engaging in self-reflection, pursuing formal leadership training, and staying informed about contemporary management trends are essential strategies for enhancing your effectiveness and adaptability as a manager.
In a conventional work environment, the role of a manager is essential for guiding and supporting employees who possess a thorough understanding of their job responsibilities. This training course is designed to equip supervisors with practical techniques necessary for developing effective management skills tailored to their specific teams and organisational contexts.
Participants will examine vital practices that foster collaboration and encourage open communication, which are crucial for cultivating a cohesive team environment. By emphasising the importance of trust and respect, the course will provide managers with the training needed to lead teams with empathy and approachability, thereby alleviating any barriers that may contribute to feelings of isolation among team members.
Ultimately, this course aims to empower managers to adopt a practical and relatable leadership style that aligns team goals with organisational objectives while fostering an environment in which all members feel valued and engaged.

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