Online Supervisor Training Course from £4.99

The course is suitable for existing supervisors, people new to the role, as a refresher course or for people looking to take on the role of a supervisor for the first time. It gives candidates a good knowledge of the skills they need to develop to encourage and influence people.

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Course last updated:Feb 2025
Course certificate valid for 3 years
Internationally accredited training


Individual courses for £9.99 each.
Ten or more courses are priced at £6.49 per course.
Bulk orders of 50 or over are available at just £4.99 per course.



With our course prices, you get the best value for your money. Individual courses cost £9.99 each, but you can get them for only £6.49 each if you order ten or more. Bulk orders of 50 or over cost just £4.99 per course.

Course duration: Between 2 and 3hrs depending on learning speed.

Course format: Three video training modules, with a multiple-choice section at the end of each module.

Entry Requirements: Anyone can complete this course, whether they have previous experience or not.

All successful candidates are entered on the national training register, and certificates can be verified by employers or others to prove that they are genuine by clicking Validate a Certificate and typing in the certificate number.


Overview of HSEDocs Supervisor Training Course

The learning topics covered in this course include:

  • Knowing Your True Self
  • Learning to Listen
  • Not Worrying About Your Popularity
  • Utilising your Emotional Intelligence (EQ)
  • Exercising Good Word Choices
  • Maintaining Slow, Clear Speech
  • Being Aware of Body Language •
  • Being Adaptive when Communicating with Different Personalities
  • Learning trust Appreciation
  • Address Challenging Colleagues Without Dwelling on Issues
  • How to Encourage and Develop a Positive Team Culture
  • How to Invest and Encourage Work Friendship
  • How to Solve Problems Effectively

This course does not concentrate on spreadsheets or word processing. Rather, it highlights crucial skills for effectively engaging with people and optimising your team's potential while managing conflict. The supervisory skills you will gain will empower you to influence and motivate your staff fairly, gaining your trust and respect.

Master the Art of Listening: To genuinely connect with others, make listening your superpower as a supervisor! Engage in conversations with genuine curiosity and give your undivided attention. This demonstrates that you care and encourages a more open and meaningful dialogue. Remember, the finest conversations occur when we harness the power of listening!

Be a Supervisor Role Model: Inspire others by embodying the qualities you wish to see in your team. When you demonstrate integrity, dedication, and positivity, you create a culture that encourages everyone to follow suit. Show them how it's done, and watch your influence spark a wave of commitment and enthusiasm!

Empower Your Team: Unleash the full potential of your team by granting them the authority to make decisions and assume ownership of their responsibilities. When team members feel trusted and valued, it ignites creativity and motivation, leading to more innovative solutions and a stronger sense of collaboration. Encourage open communication, provide the necessary resources, and observe as your team rises to new challenges with confidence and enthusiasm!

Master the Art of Conflict Resolution: Navigating conflict is a vital skill that can turn challenges into opportunities for growth. Embrace these moments as opportunities to strengthen relationships and nurture understanding. By approaching disagreements with an open mind and a readiness to listen, you’ll not only resolve issues but also cultivate a more harmonious environment. Remember, effective conflict management centres on collaboration, empathy, and finding common ground!

Develop Strong Communication Skills:
Effective communication forms the backbone of successful supervisor training. We focus on conveying your ideas clearly and concisely and ensuring that you adapt your communication style to suit different audiences.

Be a Good Listener
Listening is just as important as speaking. A good supervisor must make an effort to actively listen to their team members by giving them full attention, maintaining eye contact, and responding appropriately.

Encourage Professional Development
Invest in your team's growth by promoting opportunities for professional development. This could include offering training programs, workshops, or access to industry conferences. Encourage team members to pursue their interests and skills and support them in setting personal development goals that align with their career aspirations.

Lead by Example
As a trained supervisor, your actions set the standard for your team. Demonstrate the qualities you wish to see in your team by embodying integrity, hard work, and a positive attitude. When you model these behaviours, your team is more likely to adopt similar practices.

Provide Constructive Feedback
Feedback is essential for growth, but it must be delivered thoughtfully. Focus on providing constructive criticism rather than simply pointing out flaws. Offer specific examples and suggest actionable steps for improvement.

Empower Your Team
Delegating responsibilities and trusting your team members to make decisions will encourage a sense of ownership among them. Empowerment encourages accountability and innovation, helping team members develop their skills and confidence.

Be Approachable and Available
Create an environment where team members feel comfortable approaching you with their questions or concerns. Keep an open-door policy and make an effort to engage regularly with your team, whether through informal chats or scheduled one-on-one meetings. This accessibility builds rapport and creates a supportive atmosphere.

Manage Conflict Effectively
Conflict is inevitable in any team setting. Address disputes promptly and professionally, seeking to understand different perspectives. Facilitate discussions that focus on finding common ground and mutually beneficial resolutions.

Set Clear Expectations
Clarity is crucial for achieving team objectives. Clearly delineate roles, responsibilities, and performance expectations from the very beginning. Regularly review these expectations and provide updates as necessary to ensure that everyone is aligned and comprehends the team's goals and objectives.

Show Appreciation and Recognition
Recognising and appreciating your team's efforts can significantly boost morale and motivation. Take the time to acknowledge individual and team achievements through verbal praise, written notes, or formal recognition programs.

Continuously Improve Your Supervisory Skills
Never stop growing as a leader. Actively seek feedback from your team about your supervisory style and be open to making changes. Engage in self-reflection, pursue leadership courses, and remain informed about the latest management trends to enhance your effectiveness and adaptability as a supervisor.

In a typical work environment, the role of a supervisor is crucial in both guiding and supporting employees who have a strong understanding of their job responsibilities. This course is designed to provide supervisor training in practical techniques needed to develop effective supervisory skills tailored to their unique teams and organisational settings.

Participants will explore critical practices that encourage collaboration and open lines of communication, essential for creating a cohesive team environment. Emphasising the importance of trust and respect, we cover supervisor training in how to lead teams with empathy and approachability, avoiding any barriers that may lead to feelings of isolation among team members.

Ultimately, this course aims to empower supervisors to adopt a practical and relatable leadership style, aligning team goals with organisational objectives while creating an environment in which everyone feels valued and engaged.

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